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Privacy Policy

 

Privacy and Data Policy


Effective Date: May2025


This Privacy and Data Policy describes how Hiaitus Pty Ltd (ABN [insert ABN]), trading as Hiaitus, collects, uses, discloses, and manages your personal and usage data when you interact with our website, products, and services.

By using our website www.hiaitus.ai or any of our services, you consent to the terms of this Policy.


1. Who We Are

Hiaitus is an Australian-based technology company that provides AI-driven solutions for business automation and efficiency. We are committed to protecting the privacy of individuals and ensuring compliance with Australian privacy laws.


2. Information We Collect

We may collect the following types of personal and usage information:

Personal Information: Full name, email address, contact details, company name, job title, and any information you submit through forms or communications.

 

Usage Data: IP addresses, browser type, operating system, pages viewed, access times, and referring websites.

 

Device Data: Information about the device you use to access our website or services.

 

Account and Subscription Data: Information related to account creation, subscriptions, and payment methods (note: payment processing is handled by third-party services; we do not store credit card details).

 

AI Usage Data: Inputs and outputs submitted to or received from our platform for analytics, security, and service improvement.

 

3. How We Collect Information

We collect information via:

Direct input by users on forms and communication tools

 

Automated technologies such as cookies, logs, and analytics tools

 

Third-party service providers (e.g., Stripe, Google Analytics) where you have consented

 

4. Why We Collect Your Information

We collect, use and store your information to:

Provide, operate and improve our services

 

Communicate with you and respond to enquiries

 

Comply with legal obligations

 

Prevent fraud or misuse of our platform

 

Send you updates, offers or marketing communications (only with your consent)

 

5. Disclosure of Your Information

We do not sell your personal information. We may disclose information to:

Our service providers (cloud hosting, analytics, payment processors)

 

Our legal or professional advisors

 

Regulatory authorities or law enforcement, where required by law

 

All third parties we engage are bound by strict confidentiality and privacy obligations.


6. Overseas Disclosure

Some of our service providers may be located outside Australia (e.g., in the USA or EU). We take reasonable steps to ensure overseas recipients comply with Australian privacy standards.


7. Cookies and Tracking Technologies

We use cookies and similar technologies for performance monitoring and user experience optimisation. You can modify your browser settings to manage cookie preferences.


8. Data Storage and Security

We store data on secure servers and take reasonable technical and administrative steps to protect it from misuse, interference, and unauthorised access. However, no system is entirely immune to risk.


9. Access and Correction

You may request access to or correction of your personal information by contacting us at stusheridan@hiaitus.ai. We will respond within a reasonable timeframe as required under the Privacy Act.


10. Your Rights

Under Australian privacy law, you have the right to: Access and update your personal data,  

Withdraw consent for direct marketing, Complain about how your data is handled To exercise your rights, contact us at stusheridan@hiaitus.ai


11. Complaints

If you believe your privacy has been breached, contact us first. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


12. Changes to This Policy

We may update this Privacy and Data Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.


13. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Hiaitus Privacy Officer

Email: stusheridan@hiaitus.ai

Website: www.hiaitus.ai

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